LISTEN
Every review, everywhere, collected for you
AboutMyHotel monitors the platforms that matter, worldwide: travel portals, online travel agencies, social networks and local review sites across Europe, the Americas, Asia, the Middle East and beyond. Automatically, every day. No manual checking, no missed reviews.
- Continuous daily monitoring
- Real-time email alerts on every new review
- Daily digest summary
- Reviews shown in their original language
UNDERSTAND
Raw reviews become clear intelligence
Data alone is not enough. AboutMyHotel turns your review stream into structured insight: your overall sentiment score, how it trends over time, breakdowns by platform, and the recurring themes guests mention, what they love and what needs fixing.
- Sentiment score and trends over time
- Strengths & weaknesses from review content
- Breakdown by source and by traveller type
YOUR REPUTATION & MARKET INTELLIGENCE ADVISOR
Maika reads your reviews and tells you what to do
Every week, Maika reads your recent reviews, identifies what is changing in guest sentiment, and writes you a clear briefing in your language: what guests are saying, what is improving, what needs attention, and concrete actions to take. Not charts to interpret: a short report you can read in two minutes and share with your team.
- Weekly reputation briefing, in your language
- Recommended actions based on what guests actually write
- AI reply drafts: a suggested response for every review
Maika is powered by artificial intelligence and reads your reviews using natural-language analysis.
SCORE BENCHMARK
Stay one step ahead of your competitors
Compare your ratings and review counts against up to 3 competitor hotels, across every platform. See where you lead, where you lag, and how the gap moves over time, so you always know where you stand in your market.
- Your hotel + 3 competitors, all platforms
- Ratings and review counts, platform by platform
- Trends and gap tracking over time
PRICE COMPARISON
Track competitor room rates, updated daily
See how your room rates compare to your competitors, with a 7-day forward window and a historical trend. Spot when competitors move their prices and make confident revenue decisions, backed by data.
- Your rates vs competitors, 7-day forward window
- Daily updates and historical trend
ACT
Turn reputation into a business asset
Knowing is not enough. AboutMyHotel gives your team the tools to respond and convert reputation into bookings. Reply faster with AI-drafted answers, showcase your best reviews on your own website, and export everything for reporting.
- Respond to reviews and track your response rate
- AI reply drafts: edit and post in seconds
- Reviews Widget for your website (brand-matched, multi-language)
- Export reviews