You already know that guest reviews say a lot about your hotel. What you may not realise is how much your AI assistant, Maika, could tell you back, if only she knew a little more about the property she is…
Your next guest could be booking from Osaka, Riyadh, Sao Paulo, Munich or Mumbai. Each of them leaves feedback on a different platform, in a different language. If your morning routine stops at Google and Booking.com, you are reading only…
Every week your hotel earns dozens, sometimes hundreds, of new reviews. They land on booking sites, travel communities and map listings, in several languages, on platforms you rarely have time to open. Somewhere inside all that feedback is the truth…
If you run a hotel, you already know the problem. Your guests are talking about you on more than a dozen platforms, and keeping up by hand is close to impossible. You log in here, copy something there, and still…
You set your rates, and then you wait. Some nights fill fast and you wonder if you left money on the table. Other nights stay soft and you wonder if a competitor undercut you while you were not looking. Most…
Your hotel never competes in a vacuum. Every guest who considers booking with you is also looking at three or four other properties nearby, at the same price point, with the same star rating. They read your reviews next to…
Ask yourself where your hotel stands online right now. If the honest answer is a pause and a sigh, you are not alone. Your reputation is scattered across more than fifteen platforms, each with its own score, its own language,…
Dear AboutMyHotel User, Due the COVID-19 (Coronavirus) emergency, we would like to inform our customers and collaborators that AboutMyHotel will continue to provide our services, with the safety of team members and collaborators as a priority.Our staff are already working…
Today the new support ticketing system has been launched to provide all users with better assistance.For any type of support request, it is recommended to read our FAQ page first and if there is no answer to your specific case,…
The new API function getReviewScores is available today for Partners. This function allows you to have a list of the number of reviews analyzed divided by score (positive, neutral and negative) for every single source available. The getReviewScores function is…